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Knowledge base

Setting e-mail account only in SSL

To set up an account with secure connection to the mail server in an email client, follow these steps:

  1. Make sure a valid SSL certificate is assigned to the mail server in Plesk at Tools & Settings > SSL/TLS Certificates and domain’s name in the certificate is the same as the name of Mail server.N.B.: use the same certificate of 123456.aqserver.it
  2. Click on the certificate name to find out for which domain name it was issued.
  3. When a valid SSL certificate is set up for a mail server and domain name is known, during configuration in a mail client, specify incoming and outgoing mail server name as domain name from step 2.
    • Incoming server

      • IMAP – use port 993 with SSL type.
      • POP3 – use port 995 and enable the option This server requires an encrypted connection (SSL), if available.
    • Outgoing server (SMTP) to use port 465 (or 587 if the submission port is enabled) with SSL or TLS type (depends on the server configuration).
    • Server name: 123456.aqserver.it
  4. To enable the submission port on 587 port:        /usr/local/psa/bin/mailserver –set-message-submission true